Understanding Employee Skills
in Recognition Messages
Problem
Our client, a leading HR platform provider, faced a critical challenge: despite accumulating millions of recognition messages annually, they struggled to extract the valuable insights hidden within these messages to gain a deeper understanding of their workforce.
Solution
Data Masters stepped up to the challenge by developing a cutting-edge AI (NLP) solution. Using state-of-the-art Natural Language Processing (NLP) techniques, we created an AI algorithm that could decipher the skills and context within recognition messages. This algorithm was thoroughly trained to replicate the cognitive reasoning behind manual evaluations of appreciation messages.
Key components
- Advanced NLP Model: Build a state-of-the-art NLP model to understand the subtle meanings of recognition messages and enable contextual skill extraction.
- Skills Recognition: Our AI algorithm identifies and categorizes skills mentioned in messages, considering the subtleties of context.
- Employee Portfolio Generation: With the extracted skills, we created extensive employee portfolios, offering a holistic view of strengths and competencies for improved talent management.
Results
A game-changing impact. Our AI-driven solution has yielded remarkable results:
- Lightning-Fast Processing: We reduced the time to process millions of messages in almost real-time, significantly improving operational efficiency.
- Deeper Workforce Insights: Our solution allowed the client to gain profound insights into their workforce’s skills, facilitating data-driven HR decisions.
- Effortless Integration: Since 2021, our solution has effortlessly integrated into the client’s HR platform, becoming a key part of their daily operations.
